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Return policy | Cancellation policy | Out of stock policy | Shipping policy | Warranty policy |
RMA
Form Instructions:
Fill out this form. Print this form, and enclose it with your return. Do
NOT e-mail the completed form to us. *
Be
sure to fill out ALL necessary information. Also you must
include a print of your email with the RMA authorization and all
pertinent email discussion regarding the return. Failure to do so will not
only
Reason
for Return...........Please check all that apply:
Defective
- Ship a replacement. Defective
- Replacement already received. I
ordered the wrong item, or changed my mind. This
item is not what I ordered. Other. Please
explain the reason
for return, or simply attach a printout of your email correspondence.
* See
email correspondence
(attached) Please check one:
* I have read the
Return Policy
& I want an exchange.
* I have already received a replacement.
I
did not make a new purchase.
Enter
date of new purchase here
Wrong item was received.
Returned item is defective. Please
select the reason for the exchange. Returns
for refunds must be mailed to: Ctlumination
- Refunds
PO Box 1009
Topanga, CA 90290 Please
be sure to include a print of the email correspondence with all returns.
Returns
for exchanges must be
mailed to:
Ctlumination – Exchanges
PO Box 1009
Topanga, CA 90290 Please
be sure to include a print of the email correspondence with all
returns. Any questions?
Email:
superlumination@cox.net
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